Contact InformationWhat We Can Help WithPrivacy and Security RequestsResponsible Gaming MessagesResponse Expectations
Contact Information
- Email: [email protected]
- Phone: 905-985-4888
- Address: 21777 Island Road, Port Perry, ON L9L 1B6, Canada
- When contacting us, include a clear subject line and enough detail for us to understand your request.
What We Can Help With
- General questions about website pages, navigation, casino information, promotions, app content, responsible gaming resources, and accessibility issues.
- Requests relating to privacy, cookies, data correction, or deletion where applicable.
- Reports of broken links, missing images, outdated details, or technical display issues.
Privacy and Security Requests
- If your message relates to privacy, describe the request clearly and avoid sending unnecessary sensitive information.
- We may need to verify certain requests before taking action, especially if the request involves access to or deletion of information.
- Please do not send passwords, payment details, government IDs, or confidential account credentials through a general contact message.
Responsible Gaming Messages
- If gambling is causing stress or harm, consider contacting local support services or a professional immediately.
- We can direct visitors to responsible gaming information, but we cannot provide emergency counselling or crisis intervention through a website contact page.
- For urgent danger or immediate crisis, contact local emergency services.
Response Expectations
- We aim to review messages in a reasonable timeframe, but response times may vary depending on request type and volume.
- Sending multiple duplicate messages may slow down handling rather than speed it up.
- For third-party account, payment, or bonus disputes, visitors may need to contact the relevant operator or service provider directly.
Need More Information?
For website questions, privacy requests, or general assistance, visit the Contacts page or return to the home page.
You can also review Privacy Policy, Cookies Policy, Responsible Gaming, and Terms & Conditions.