• 21777 Island Road, Port Perry L9L 1B6 ON Canada
  • [email protected]
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24 hours, 7 days a week

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905-985-4888

Great Blue Heron Casino
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Opening Hours

Mon-Fri: 09:00am - 10:00pm

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Great Blue Heron Casino & Hotel

Responsible Gaming

Great Blue Heron Casino promotes informed, balanced, and adult-only entertainment. This page explains practical steps visitors can use to keep casino play safe and controlled.

Last updated:

Our Responsible Gaming ApproachAge RestrictionsPractical Safer Play TipsWarning SignsAccount and Limit ToolsSelf-Exclusion and BreaksGetting Help

Our Responsible Gaming Approach

  • Casino entertainment should remain optional, affordable, and recreational. It should never be treated as a way to solve financial problems or recover losses.
  • We encourage visitors to set boundaries before playing, understand game rules, and take regular breaks.
  • Any person who feels gambling is becoming stressful, compulsive, or difficult to control should stop and seek support.

Age Restrictions

  • Casino-related content is intended only for adults who meet the legal gambling age in their jurisdiction.
  • Visitors should not access gaming content, create accounts, or participate in gambling activities if they are underage or legally restricted.
  • Adults should keep devices, login credentials, payment methods, and gaming accounts away from minors.

Practical Safer Play Tips

  • Decide a spending limit before you begin and never exceed money you can afford to lose.
  • Set time limits and use reminders so sessions do not continue longer than intended.
  • Avoid gambling when upset, intoxicated, tired, under pressure, or trying to escape problems.
  • Do not chase losses. A losing session is not a reason to increase stakes or continue playing.
  • Balance gaming with other activities, responsibilities, relationships, and rest.

Warning Signs

  • Warning signs may include hiding gambling activity, borrowing money to play, missing responsibilities, chasing losses, or feeling anxious when not gambling.
  • Other warning signs include increasing deposits, ignoring limits, gambling to change mood, or feeling unable to stop after deciding to stop.
  • If any warning signs apply, it may be time to take a break and speak with a trusted person or professional support service.

Account and Limit Tools

  • Many regulated gaming services offer deposit limits, loss limits, wager limits, session reminders, cool-off periods, and self-exclusion options.
  • Visitors who use third-party gaming platforms should review the responsible gambling tools available directly inside those accounts.
  • Limits work best when set before play begins and when they are treated as firm boundaries rather than suggestions.

Self-Exclusion and Breaks

  • A break can help reduce impulsive play and restore perspective. Some visitors may benefit from a short cooling-off period, while others may need longer self-exclusion.
  • Self-exclusion tools are usually managed by the gaming operator or local regulator where the account is held.
  • Once self-exclusion is activated, visitors should avoid trying to bypass it through another account or platform.

Getting Help

  • If gambling is causing harm, contact local support organizations, health professionals, financial counsellors, or trusted family members.
  • Support is confidential in many regions and can help with practical steps such as budgeting, blocking tools, counselling, and recovery planning.
  • In an emergency or immediate crisis, contact local emergency services right away.

Need More Information?

For website questions, privacy requests, or general assistance, visit the Contacts page or return to the home page.

You can also review Privacy Policy, Cookies Policy, Responsible Gaming, and Terms & Conditions.

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21777 Island Road, Port Perry L9L 1B6 ON Canada

905-985-4888
[email protected]

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